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Shipping Policy

Delivery & Shipping Policy

 

 

 

1. Shipping Partners

 

 

We use Shiprocket as our logistics platform, which connects us with trusted courier partners like Delhivery, Bluedart, Xpressbees, Shadowfax, DTDC, and others.

Your order is automatically assigned to the best courier based on your location and serviceability.

 

2. Order Processing Time

 

 

All orders are processed within 1–2 days after confirmation.

We dispatch orders on all working days, including weekends and holidays, unless something unavoidable happens.

 

3. Delivery Time

 

 

Estimated delivery time depends on your location:

 

  • Within Delhi NCR: 2–4 days

  • Rest of India: 4–8 days

  • Remote locations may take a little longer.

 

4. Shipping Charges

 

 

We follow a simple fixed shipping structure:

 

  • Within Delhi: ₹49

  • Rest of India: ₹69

 

5. Tracking Your Order

 

 

Once shipped, you will receive a tracking link via SMS/Email.

You can check the live status anytime through the Shiprocket tracking page.

 

 

6. Incorrect Address / Failed Delivery

If the courier cannot deliver due to wrong address, no response, or unavailability, the parcel may return to us.

In such cases:

 

  • Re-shipping charges will apply.

  • Refunds are not issued for failed deliveries caused by incorrect details.

8. Contact Us

 

 

For any delivery or shipping questions, you can reach us at:

Email: jewelsbyscrovia@gmail.com

Phone: 9625808052

Instagram: jewelsbyscrovia

We carefully pack every order and make sure it reaches you safely. If anything ever goes wrong, we are always here to help. For more information, please read our other policies.

 

Thank you for being a part of our journey.

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