Privacy Policy
A legal disclaimer
Welcome to Jewels by Scrovia. We value your trust deeply and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website. By using our website, you agree to the practices described here.
Privacy Policy - the basics
Our Privacy Policy outlines what information we collect when you visit or make a purchase from Jewels by Scrovia, how we use that information, and how we keep it safe. It explains your rights as a customer, how your data is protected, and the measures we take to ensure a secure shopping experience. By continuing to use our website, you acknowledge and accept the terms of this Privacy Policy.
What to include in the Privacy Policy
This Privacy Policy covers the types of personal details we collect, such as your name, contact information, address, and payment data. It also explains how we use cookies, how we handle your information during checkout, the third-party services that help us process orders, and the steps we take to protect your data. Additionally, it outlines your rights to access, update, or delete your information and how you can contact us regarding any privacy concerns.
When you place an order or create an account, we collect certain personal information such as your name, email address, phone number, billing and shipping address, and limited payment details required to process your transaction. Your complete card details are never stored on our servers. Additionally, when you browse our website, we automatically receive technical data such as your IP address, device and browser information, pages you view, time spent on the site, and cookie-related data. This information helps us understand your preferences and improve your shopping experience.
We use the information we collect to process and deliver your orders, send confirmations and updates, respond to customer support queries, enhance website performance, prevent fraud, and ensure secure transactions. If you choose to opt in, we may also send you promotional emails and offers.
Your information is only shared with trusted third parties necessary for operating our business, including payment gateways (such as Razorpay, PayPal, etc.), shipping partners (such as Delhivery, BlueDart, FedEx, India Post), and website hosting or analytics tools. These partners follow strict confidentiality guidelines and do not misuse your data. We may also share information if required to comply with legal obligations, but we never sell your personal details to anyone.
We use cookies and similar technologies to save your preferences, provide personalised recommendations, improve site speed, and analyse visitor behaviour. You may disable cookies in your browser settings, though certain website functions may not work properly without them.
Your data security is important to us, and we use secure servers, SSL encryption, and industry-standard safety measures to protect your information. While no online method is completely risk-free, we continuously work to keep your data safe. You also have full rights over your personal information, including the ability to access, update, correct, or request
deletion of your details, as well as opt out of marketing communications at any time. You can contact us at [Your Support Email] to exercise these rights.
Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to read their policies before interacting with them. This Privacy Policy may be updated from time to time, and any changes will be posted here with the revised date.